FAQ's

Delavan Lake Sanitary District
2990 County Rd F South
Delavan, WI  53115
262-728-4100
Office Hours:
Monday through Friday: 8:00 am to 12:00 pm (closed 12-1) 1:00 pm to 4:30 pm

At this time we accept payments by check, cash or automatic payment.  An Auto-Pay enrollment form can be found under the permits section, or you may call the office to have us mail one to you.

Our billing policy is such that the bills are mailed on the last working day of each month.  Your payment is credited to your account on the day we receive it.  If your payment is not received on or before the due date, which is the 20th day of the month, a 1-1/2% penalty is added to any unpaid balance.  If a customer does not receive a monthly bill, or if it reaches him late, he is still responsible for the monthly payment.  If within the first week of the month you should not receive a bill, please do not hesitate to contact the District office.

To change your mailing address, either please give us a call or simply write the new address on the payment stub when you send your payment and we will promptly make the change. There is also a form on our website (under permits) which you may print off and fill out. The form can be mailed or faxed to us.

We accept payments in any amount at any time. If you pay for several months in advance and would prefer not to receive a bill while you have a credit balance please call the office and request that.

Payments are credited to your account on the day we receive them. If your payment is not received, in our office, by the 20th of the month a 1-1/2% penalty is added.