DLSD Profile

Customer Service

We consider our customers to be not only the residents for whom we provide wastewater collection services, but also all members of the Delavan Lake Community and visiting Lake users. In addition to these direct customers we have responsibilities to local, state and federal agencies for monitoring, sampling and maintaining conformance with grant and permit conditions, as well as compliance with regulations governing our operations.

Much of the information about our services is available on the Customers page as well as forms, permit application information etc.